Legal

Privacy Policy

We believe your privacy is a right, not a feature. Here's exactly how we handle your data.

Last updated: August 2026

1. Introduction

Timespace is a mobile application designed to help you stay connected to the moments and places that matter most. It revolves around personal time and place anchors - markers that keep you aware of meaningful dates and locations in your life.

Timespace is built around a simple principle: Private by design.

Timespace is developed and operated independently by a sole developer and is available globally on iOS, with Android support planned.

This Privacy Policy explains:

  • What information we collect
  • What we do not collect
  • How information is used
  • Your rights under laws such as GDPR and CCPA
  • How your data remains under your control

If you have any questions, contact: support@gettimespace.com

2. Information We Collect

Timespace requires users to create and sign in to an account in order to access the app. However, the app remains offline-first, and most personal content stays on your device.

A. Account Information

To provide access to Timespace, we collect and process the following based on your sign-in method:

  • Apple Sign In – your Apple ID-associated email (which may be a private relay address) and authentication token
  • Google Sign In – your Google account email and authentication token
  • Facebook Login (if introduced in the future) – your Facebook account email and authentication token
  • Email Sign In – your email address and authentication credentials

We use this information strictly to:

  • Create and manage your account
  • Authenticate you securely
  • Manage subscription status
  • Enable access to app features

We do not use account information for advertising or profiling.

B. Subscription & Payment Information

Subscriptions are processed through:

  • Apple App Store (iOS)
  • Google Play (Android, if released)

We receive:

  • Subscription status
  • Transaction confirmation
  • Basic subscription metadata

We do not receive or store your full payment card information.

C. Information Stored Locally on Your Device

The following information is stored only on your device by default:

  • Time anchors (titles, dates, notes)
  • Place anchors (saved locations and geofence settings)
  • Notification preferences
  • Pinned anchors
  • App settings

We do not automatically upload your anchors to cloud storage.

D. Location Information

Timespace uses your device's location solely to:

  • Calculate real-time distance to saved place anchors
  • Trigger geofence notifications

Important:

  • We do not collect or store your location history
  • We do not track your movements
  • We do not transmit precise location data to our servers
  • Location processing occurs on-device using system-level location services

You can disable location access at any time in your device settings.

E. What We Do NOT Collect

Timespace does not:

  • Sell personal data
  • Use advertising SDKs inside the app
  • Use third-party analytics SDKs inside the app
  • Perform behavioral profiling of your anchors or location
  • Track you across other apps
  • Build advertising profiles from your in-app content
  • Share your data with data brokers
  • Monitor the content of your anchors

There are no ads in the app and no cross-app tracking of your anchors or location. Website analytics used on gettimespace.com are described in Section 10.

3. How We Use Information

We use collected information only to:

  • Authenticate users
  • Provide access to the app
  • Manage subscriptions
  • Deliver notifications you configure
  • Calculate time and distance values
  • Maintain basic service functionality

We do not use your in-app information for advertising, targeting, or data monetization. Website visit and conversion measurement on gettimespace.com is described in Section 10.

4. Legal Bases for Processing (GDPR)

For users in the European Economic Area (EEA), United Kingdom, and similar jurisdictions, we rely on:

  • Contractual necessity – to provide account access and subscription services
  • Consent – for location access and notifications
  • Legal obligation – to comply with applicable law
  • Legitimate interests – limited to operating, securing, and improving the service in a privacy-respecting manner

Because most content remains on your device, server-side processing is minimal.

5. Data Storage & Security

Account Data

Account-related data is securely processed using:

  • Platform authentication providers (Apple, Google, Facebook if enabled)
  • Secure backend infrastructure (for account management and subscription validation)

User Content

By default:

  • Anchors and personal content are stored locally on your device.
  • No automatic cloud synchronization occurs.

If optional backup or sync features are introduced in the future:

  • They will be opt-in.
  • You will be clearly informed.
  • Additional safeguards will be disclosed.

Security Measures

We rely on:

  • Secure authentication protocols (OAuth where applicable)
  • Platform-level encryption
  • Device-level security
  • Secure payment processing through app stores

No system can guarantee absolute security, but we take reasonable technical and organizational measures to protect your information.

6. Data Retention

Account Data

We retain account-related data for as long as your account remains active.

User Content

Because anchors are stored locally:

  • They remain on your device until you delete them or remove the app.
  • If future cloud backup features are enabled by you, backed-up content will be retained until you delete it via account settings or delete your account.

7. Deleting Your Account and Your Data

You can delete your Timespace account and all associated data at any time.

In the App

Navigate to: Settings → Account & Data → Delete Account & Data

You'll be asked to type DELETE to confirm. This permanently deletes:

  • Your account from our servers
  • All locally stored anchors, settings, geofences, and notification data on that device

This action cannot be undone.

From the Web

If you no longer have the app installed, email support@gettimespace.com to request deletion as follows:

  • Add the subject line "Delete My Account"
  • Use the email address linked to your account

We will delete your account from our servers within a reasonable period.

Since we have no access to data stored on your device, this does not remove locally stored anchors or settings. If the app is still installed elsewhere, uninstall it to clear that data.

Note on Simply Uninstalling the App

Deleting the app from your device removes your locally stored anchors and settings, but your account itself remains active on our servers. To fully delete your account, use the Delete Account & Data option in Settings, or contact us as described above.

What We Retain

We may retain limited account data beyond deletion where required by law, for example transaction records for tax purposes. We do not retain this data for any other use.

8. Your Rights (GDPR & CCPA)

Depending on your location, you may have rights including:

  • Right of access
  • Right to correction
  • Right to deletion
  • Right to data portability
  • Right to restrict processing
  • Right to object
  • Right to withdraw consent
  • Right to non-discrimination (CCPA)

Because most of your content is stored locally:

  • You can access it directly in the app.
  • You can delete it directly.
  • You can remove all local data by deleting the app.

For account-related inquiries, contact: support@gettimespace.com

California Residents (CCPA)

We:

  • Do not sell personal information.
  • Do not share personal information for cross-context behavioral advertising.

9. Children's Privacy

Timespace is intended for users aged:

  • 16 and older in the European Union (GDPR standard)
  • 13 and older in other jurisdictions, consistent with COPPA

We do not knowingly collect personal information from children below these thresholds. If you believe a child has provided personal information, please contact us and we will take appropriate action.

10. Third-Party Services

Timespace integrates only with essential platform services in the app:

  • Apple (App Store billing, Apple Sign-In, system location & notifications)
  • Google (Google Play billing, Google Sign-In, system location & notifications)
  • Facebook Login (if introduced in the future)

These providers operate under their own privacy policies.

On our marketing website (gettimespace.com), we use the Meta (Facebook) Pixel to measure visits, store download clicks, and newsletter signups for advertising and analytics. Meta may receive information such as your IP address, browser details, pages viewed, and events we send (for example PageView, App Store / Play Store clicks, and newsletter Lead events). Meta processes this data under its own privacy policy. This website tooling is separate from the Timespace mobile app, which does not include advertising networks or third-party analytics SDKs.

11. International Transfers

Timespace serves users globally.

Account-related data may be processed in jurisdictions outside your country through secure infrastructure providers and authentication services. Where required, appropriate safeguards such as Standard Contractual Clauses are implemented to comply with applicable data protection laws.

Because user-generated content remains on your device by default, international transfers are limited primarily to account and subscription data.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

If changes are material, we will:

  • Update the "Last Updated" date
  • Provide notice within the app where appropriate

Continued use of the app after changes become effective constitutes acceptance of the revised policy.

13. Contact Information

If you have questions about this Privacy Policy or your data, contact:

Timespace
Email: support@gettimespace.com

A Final Note

Timespace was built around a simple belief: your moments and places are personal. They should stay that way.

No ads.

No tracking.

No profiling.

No selling of your data.

Just awareness, on your device, under your control.